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[quote=Anonymous]Children's National Medical Center has added 9 new geneticists and significantly upgraded the program.  FYI, I'm the new division chief who moved here from Vanderbilt about a year ago.   We have recruited a national group of excellent (and very personable) physicians from Stanford, Harvard, CHOP, NIH, Vanderbilt, Baylor, and Mayo.   I'm trying to make this a very very patient/parent friendly place.  I've been in the business for about 25 years.  I also have a daughter with Down syndrome which gives me some perspective.   One of the reasons I was brought in was customer satisfaction issues in the past and a real need to expand the program.   Our wait times are currently 11 days for a new appointment and we are trying to go below 10.  For emergencies we see patients 24/7. We are re-opening our Fairfax clinic in February 2012 for ease of patient access and have opened more slots in Maryland.   For parents with newborn screening issues we've hired a nurse practitioner whose only job is to answer those questions (for parents and physicians).
I take concerns and bad experiences very seriously.  I want you to let me know if you have them.   My email is  msummar@cnmc.org 
 In genetics we cant' always figure out what is wrong but we've got probably the best team for doing it.   No fads, no gimmick treatments, but we do have the most experienced and knowledgeable group around anywhere.  If you don't want to see us, I'll help you find another center where there are good docs.   
Contact info for questions or an appointment:
Appointments: 202-476-2820
Administrative Offices: 202-476-2187

I apologize for posting in a parent's forum (although I am one) but I hoped the information would be useful.
With best regards,
Marshall Summar, M.D.[/quote]

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