Reply to Can we talk about tipping?

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[quote=Anonymous]I really feel that tipping is out of control in this country. I went to a new salon and paid with a debit card. The tip options were 25%, 30%, 35%, or custom. That is A LOT of money on a $200+ bill! I took my kids to an ice cream shop and was prompted to tip the person for scooping ice cream! Nope. This is becoming more and more common. With few exceptions, people who work behind counters should not rely on tips or expect them. It is their employers responsibility to pay them a decent wage and reward good work with raises or bonuses. Why are we letting them pass this responsibility on to us? Waiters and waitresses earn tips because the service we receive from them can make or break a dining experience. The tip should be based on the quality of service and that’s how it used to be. But now we are expected to leave at least 20% even for crappy service!

I worked at a steakhouse/buffet restaurant in HS and college (think Golden Coral or Sizzler). When I worked behind the counter, I got paid a decent wage and earned raises. My boss would have NEVER let us set up a tip jar. He knew it was his job to pay us, not the customers’.  When I waited tables, my wage was $2.13, but when I did a good job, I made way more money than anyone else in the place. When I did a bad job, I didn’t make much at all. This motivated me to do my best and I learned so much about working with people. My boss gave us constant training and advice for making customers happy. It was great advice, and I very rarely see these things in restaurants today, even in much nicer restaurants. So why are the standards so much lower now in fine dining establishments than they were at a cheesy steakhouse in the 90s? I think it’s because restaurants make their employees think they are entitled to tips and that it is not tied to their level of service. My boss knew that waiting tables took skills that not everyone possesses, and he was selective about who could wait tables. He only hired people with experience. Those without started out behind the counter and could maybe be “promoted’ to waitress eventually.

Ok, rant over. This ended up sounding a bit overly dramatic. Lol. Just so freaking sick of tip jars and “would you like to add a gratuity?” [/quote]

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