Reply to Vroom/ Carvana experience

Forum Index » Cars and Transportation

Reply to "Vroom/ Carvana experience "

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]These companies have scaled up so rapidly over the past year and that has definitely hurt the customer experience.

Friend bought a car via Carvana two years ago and had an exceptional experience. Another friend bought one last month and had a bunch of problems (runaround on the phone, delayed delivery, failed to call back when they said they would, miscommunications, etc.).

At this point I say just buy from your local dealer.
1. Used car prices are sky high right now, so the case for buying new is better than it has ever been
2. Buying a used car at your local dealer is nice because if you have problems there is a place nearby to deal with, rather than some national online company
3. Carvana/Vroom do charge a premium for what they advertise as a "click this button, car shows up" buying experience...but if the buying experience is slipping, why not just go to a dealer?
4. If you hate negotiating with a dealer just do Costco auto buying program, truecar, or similar
5. While their websites aren't as slick, most dealers in the DC area will deliver a car directly to your driveway. Many will even bring a car to your home for a test drive, if you ask for it.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics