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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Has anyone seen Dr. Sacks?[/quote]

I had a consultation with him and it went well! He was the first doctor to actually ask me how I feel. Very compassionate, which is just what I need during this difficult  time. I also had a consult with Abassi and she has the opposite style. Straightforward, no hand holding there. But straight with the facts and seems knowledgeable. Depends on what you’re looking for. [/quote]

Dear PP or any readers who have been through Cokumbia, do you have any feedback on your experience with Columbia Fertility outside of the doctors themselves. I too had a consult and really appreciated the doctors approach, but I am noticing it is very difficult for me to get someone on the phone. The vibe I get is that the doctors are excellent but the admin and running of the office is lacking. I saw this theme in their Yelp reviews too and was hoping it was just a fluke but now I am seeing it myself firsthand.

Normally I would run but it is hard to find a good RE and I can deal with it if it means real help with infertility issues.

Please let me know if you have this experience and if you have any tips for navigating their less than ideal admin system. Thank you so much!

I have used CFA and saw Dr. Sacks. Regarding their admins and nurses, they are good people but busy. I had to do A LOT of self advocating.  I had to watch every bill to make sure it was sent to insurance and applied correctly. I do not think that they were trying to scam me or had bad intentions in any way, just that they were disorganized. Sometimes to get the nurses I would have to email, leave a voicemail on the nurses line, and call the front desk. There were times I showed up for an appointment and they didn't realize I needed to be there, or the nurses, who knew me well and my case well, would have me come in before it was necessary.  I feel like they need a really good office manager.

That said, I've read reviews at other places about staff being rude or just incompetent. I feel like CFA is just busy and disorganized. People were never rude to me and seemed well intentioned. You just have to be prepared to be pushy when needed to get the info that you need. Recently I've had consults with other REs and this seems to be a factor wherever I've gone.

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