Reply to Columbia, Dominion or Shady Grove

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I'm in a bad place mentally post two failed cycles at SGF, and I SO wish I knew two years ago what I know now.  I just found this site as well as FB support groups and it has been eye opening and comforting to know I'm not alone.  First SGF has gone downhill with customer service on every level.  I liked my doc at fist but when things didn't go well she turned into an ice princess.  I had to change nurses twice because the first one left and the second was clueless, there's a new person at the front desk every week, and the billing department is unreachable.  SGF made leaving just a difficult by not releasing records for 45 days!!  
It took a lot to call Dominion, and I did get put on hold for a bit.....but despite the hold I got to talk to an actual HUMAN as a first time caller.   She was so nice and actually took time to answer my questions.  [/quote]

I’m sorry your going through this. I’ve been there and I bet we had the same ice princess dr :cry: [/quote]

To both PP’s, I am so sorry about your difficult experiences. I think I had ice princess too. It took me so much to move away too. I am wishing you both the very best! It is so hard to have a doctor who you do nothing feel like really has your back, and it is confusing to experience too making it that much harder to know what is going on and figuring out that the best way forward is with another practice. 🙏🏼[/quote]

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