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Infertility Support and Discussion
Reply to "Columbia, Dominion or Shady Grove "
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[quote=Anonymous]I'm in a bad place mentally post two failed cycles at SGF, and I SO wish I knew two years ago what I know now. I just found this site as well as FB support groups and it has been eye opening and comforting to know I'm not alone. First SGF has gone downhill with customer service on every level. I liked my doc at fist but when things didn't go well she turned into an ice princess. I had to change nurses twice because the first one left and the second was clueless, there's a new person at the front desk every week, and the billing department is unreachable. SGF made leaving just a difficult by not releasing records for 45 days!! It took a lot to call Dominion, and I did get put on hold for a bit.....but despite the hold I got to talk to an actual HUMAN as a first time caller. She was so nice and actually took time to answer my questions. [/quote]
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