Reply to If you use Uber Eats/DoorDash/GrubHub/other similiar apps, PLEASE try to tip and well, if possible.

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Reply to "If you use Uber Eats/DoorDash/GrubHub/other similiar apps, PLEASE try to tip and well, if possible. "

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[quote=Anonymous][quote=Anonymous]This Pandemic, like for many others, significantly affected my income this year. In order to supplement but still have flexibility, I started driving for Uber Eats and what a reality check on tips. 
UE was my primary food delivery app that I used before driving for them. I would order at least 2-4x a month and always tipped, around $3-$8, going by what I felt was fine and not by any sort of percentage suggestion by Uber. Well, UE drivers (and maybe other company drivers as well) are pretty much paid the way a server is in a way. The base pay is SO small that tips are extremely important and if a customer doesn't tip, it's almost always going to be a loss on the driver in regards to time, gas, etc. I've learned amounts really matter too. I now tip around $10 for a delivery that's less than 10 miles from me and usually $15-$20 or 20-25% of my total delivery cost of food, whichever is higher, if the restaurant is 10-15+ miles away. As a driver, I don't think I've ever had a request for picking up from a restaurant that was more than 15 miles away but I'm sure area is a factor as well.

I just wanted to post this to show what I see going from a customer to a driver now =)
[/quote]

THIS!

And if your food is bad or your order is not right, downgrading the driver can completely take hundreds of dollars away in their income.  The drivers and shoppers are the bottom of the totem pole.  Ask customer service for a refund, or even downrate the app on Yelp, but to downgrade the stars in the app on the drivers and shoppers, you are truly being a Marie Antoinette.[/quote]

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