Reply to Should I not pay my child's learning pod?

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Reply to "Should I not pay my child's learning pod?"

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[quote=Anonymous]My elementary kid is part of a learning pod with several friends who are at the same school/grade, but in different classrooms.  The learning pod is run by a company that holds afterschool classes and summer camps.  Our pod is held three days a week and runs six hours.

The company promised us repeatedly that our kids would go outside twice a day for planned phys ed activities and this was key in my decision to sign up with them.  However, it turns out that even though the children are in the same grade/school, their zoom schedules are different enough that their pod teacher cannot find a good chunk of time when all of the kids are free to go outside.  So far, the kids have gone outside less than half of the days they are at pod and some of those times, they have just hung out in front of the pod building or gone for a walk around the block.  The rest of the days, they are stuck inside a windowless room for six hours straight.

The pod parents have all complained and asked for the company to hire a teacher's aide so that the kids can go outside at different times (i.e., one adult stays with kids on zoom while kids on break go outside).  The company refuses, presumably because it will make the pod significantly less profitable to them.

The company has a no refund policy, but I don't think it should apply because they are not keeping their end of the bargain.  I still have one installment payment to make for the last month and can block my credit card from paying them.  Would you block payment?  I could never sign my kids up with this company again, but based on this experience, it's not a huge loss.  I feel like it's a little underhanded, though.[/quote]

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