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[quote=Anonymous]"to you, this is just a job/shift. To them, it's their life". It has been a grounding piece of advice when dealing with difficult patients. It seems very simple, but when you're dealing with 20 things at once, it is easy to want to rush through questions or talking to someone. It easy to feel annoyed over what you feel like is their 100th "needy" request. But then i tell myself that and it makes me slow down. [/quote]
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