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[quote=Anonymous][quote=Anonymous]I’ve only had positive experiences at SGF. I have two kids because of this clinic. Dr Levens in the Fairfax office is awesome-kind, caring, and compassionate.  So is his nurse, Sarah. I also tried Dominion Fertility. Dr DiMattina is terrible, condescending, and pompous. I highly regret wasting my time and money there.

[b]I’ve heard the billing office at SGF can be difficult you work with. I haven’t had that experience but I think that’s where a lot ornament complaints stem fro[/b]m. I’ve also heard SGF isn’t best for ‘run of the mill infertility’ issues. This could be true. I’ll let others chime in to address that. [/quote]

+1 I had a great experience with Dr. Jeanne O'Brien at SGF - daughter is now 15 months! The billing was very annoying - they made mistakes, bills were very difficult to understand and they were so difficult to reach (and this was long pre-COVID).  Also, sometimes there were miscommunications with my nurse, but overall we were very happy and felt we were in good hands.  I know several couples who conceived through SGF.

I think the number of complaints stem from the fact that SGF is a very large clinic (the largest in this area?), so there's just a larger universe of people who can complain.  Since I conceived fairly quickly (two rounds of IUI), I don't know what the experience is like for people who go through several treatment cycles without success.  That situation is frustrating by itself - I can see how SGF might not manage that well or the attention may not feel personalized, since it is so large.  Not to say that the treatment isn't personalized - Dr. O'Brien definitely catered my treatment to my specific situation.[/quote]

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