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Reply to "What made you decide to switch clinics?"
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[quote=Anonymous]I started at Columbia Fertility and as much as I LOVED my provider (at the time, I really wanted to do as low tech as possible) - the complete disorganization of the office and being unable to get in touch with anyone made me extremely anxious. Additionally, when doing all the initial blood work - my wife and I both did blood work to see if there were any apparent issues in either of us - they sent out my wife's blood work wrong not once but twice! I couldn't get them to tell me any of the correct insurance information and after literally two months of trying to get cost information, I just gave up. In my head, given how much this is about timing, I didn't feel the trust that they would get it right. After thinking about it for a couple months, I switched to SGF. I started with Dr. Reh and liked her and LOVED my nurse (who you will interact the most with, honestly). I did 9 IUIs with Dr. Reh and, after moving to Fairfax, switched to Dr. Levens who I absolutely adore. The nursing staff really are top notch - the use of the patient portal is extremely helpful with time-sensitive questions as well as on-call staff who will get back to you literally around the clock. I have never had to worry about timing issues, they communicate effectively with my insurance company, and neither I nor my wife has ever felt like a number. I feel like my Dr. listens to my concerns and has always had supporting data to make recommendations or push back on something I suggest for my treatment. We have been to the DC office, the Arlington office, the Rockville office, the Fair Oaks office, and now we've been going to the Fairfax office for over a year. To be totally honest, I never thought that I would still be trying to get pregnant but EVERYONE at Shady Grove has always been cheering for me. Literally, after I walked out of my egg retrieval, everyone cheered. With all of the disappointment my wife and I have been through, it has been so helpful to have a team of people to lean on for professional, medical advice and treatment. I truly couldn't recommend them enough. [/quote]
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