Reply to What is your school/daycare doing since closure for COVID-19?

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[quote=Anonymous]Franklin parent here. Most parents had no issue with paying full tuition as long as teachers and staff were being paid. What seems to have set off a lot of parents was that Franklin furloughed (stopped paying) teachers and staff in late March yet offered no refunds. Franklin began paying teachers and staff only after receiving PPP during the first half of May. So, Franklin hasn't used tuition money to pay teachers and staff since the furlough. Yet only after sustained pressure from parents did Franklin grudgingly offer a 20% "credit" that, for annual and semi-annual payers, requires that their children return to Franklin for the 2020-21 school year in order to avail themselves of the credit.

Throughout, Franklin's communication has been spotty and unclear. Many parents have emailed and called multiple times yet received no response from the school. Franklin's initial school-wide communications highlighted its 60-day notice policy for withdrawal. More recent school-wide communications have been purposefully vague about tuition refunds/credits and whether and how staff and teachers are being paid.

Regardless of the legal merits of Franklin's tuition and furlough policies, their approach, posture, and communication has been terrible. Like an earlier posted noted, the likelihood of seeing any refund for this school year is small, but my family and many others will vote with our feet and not return to Franklin next school year.[/quote]

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