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[quote=Anonymous][quote=Anonymous][quote=Anonymous]My DD is interested in going into a very specific major.  Researching schools in advance, we both thought one particular school would be “perfect” for her.  Our experience with the school including the virtual visit was so bad that she’s thinking of not applying. On paper the university sounds great and has great reviews.

I’m just trying to reconcile this in my head with I am reading with what we experienced. We tried to make an appointment to visit the University back in Jan (pre-COVID).  We started off on the wrong foot because we wanted to meet with an academic advisor in the department my DD will be majoring in. I called and got a very snippy receptionist who told us who to contact. DD contacted and didn’t hear back for a week. DD sent a follow up message requesting a meeting. Person setting up meeting with academic advisor made DD feel like she was impatient. FWIW- all the other schools she set up meetings with got back with her Within 24 to 48 hours. Due to COVID visit was understandably cancelled. They offered a virtual tour. It was horrible. The AV was poor, they had technical difficulties  and we were unimpressed with the admission rep.  We met with the academic advisor later and she cut of off and was downright rude. My daughter was in tears after the virtual visit.

I’m sure if I posted the name of the school people here would say that’s an amazing school For the major- yet our experience was anything but. The school went from being a top choice for DD to I don’t think I should apply.

I am just wondering if others had similar experiences with colleges letting them down pre-admissions but applied anyway and went. My thought is if they can’t treat DD well when she’s a prospective student, why should I think they will treat her any differently if she were to be accepted?

[/quote]

As a tenured faculty member, I can tell you that universities are big places with lots of employees. I've barely even known the admin people who do work for ME, let alone those who do work for students. I couldn't name a single person in the academic advising office. Admissions rep? This is probably somebody who otherwise would be an insurance salesman. There can be a huge disconnect between the quality of classes and extracurricular activities that make up a "program" or "major" than two nobody administrators. Public or Private, universities are large bureaucracies. COVID aside (which might explain part of this), there are some wonderful people and there are people who should not be employed in any job. This was true even at an ivy league university I worked at. The campus experience is defined by interactions with 100 different people before your child graduates. I would be mortified to know that I put all this effort into designing courses that are excellently reviewed only to have it ruined by some incompetent advisor or admissions rep. I would just look at reviews or talk to students who went through the programs before you make any decision. That would be wayyyyyy more reliable than your brief experience with a very small sample (almost doesn't deserve to be called a sample) of low level grunt employees. Finally, don't forget that most "academic advisors" job is literally to look down a pre-printed list of courses that satisfy requirements and tell your student, "Durrrrr you can take A, B, or C." You might as well make a university decision based on how helpful the barista was at the campus starbucks. [/quote]

Holy crap you come off as a huge jerk in this post, can you hear yourself?[/quote]

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