Reply to Avoid Cultural Care for Au Pairs

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[quote=Anonymous]Don’t know if other companies are any better but they either don’t do background checks...or worse, they do and they cover up any lies on their au pair’s applications. And if you’re getting a rematches au pair already in the country, demand to speak to the family letting them go.

I got two au pairs through them and both were completely untrained, unprepared and inexperienced with children. I have one 7 year old boy and required only 4 hours of work a day. The first one from Germany claimed to have worked at a day care for 4 years. It turned out that she worked at a gym that HAD a day care. I didn’t know this until she admitted it during her 2nd week in our home. Cultural Care tried to tell me this was basically the same thing, even though she only worked the front desk and had no child care duties.

She threw daily tantrums, demanded I buy her a car and snuck men into the house after hours. I found a strange dude in his underwear going through my office. She also stole my clothes, including lingerie.  I found several missing items wadded up behind the dryer covered in...stuff.

I submitted for a rematch and Cultural Care wouldn’t let me talk to the family they sent her to because it would cost them too much money to send her back to Germany.

The next one also lied about having child care experience and locked herself in her room every day, refusing to come out and FaceTiming with her boyfriend back home. She asked if he could come live with us for the rest of her year with us. This was only her first week.

After 6 months of this wild experience, Cultural  Care refused to apologize or issue any kind of refund. It was a very expensive mistake. [/quote]

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