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Reply to "Sears air duct cleaning scam "
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[quote=Anonymous]I had the most bizarre experience with Sears Home Services Air Duct cleaning crew. I made an appointment for air duct cleaning and dryer vent cleaning. The crew of two guys came out and while one person was counting the number of vents to clean the other one was fiddling with my HVAC. Then they called me to show me “mold” in the system. They opened the humidifier and showed me some white powder which was clearly sediment and said it was mold. As such they cannot do duct cleaning until I remediate the mold for $2480 plus install UV lights for $1200. When I pointed out that this was mineral sediment from evaporated water in the humidifier and AC creates condensation which naturally attracts mold and mold is killed once heat comes in, they persisted that we need to do a full system cleaning. Eventually, the price came down significantly, but I asked them to leave. Apparently, this is a common scam with Sears. Here is a report about them scamming multiple homeowners. https://www.google.com/amp/s/www.fox5dc.com/news/more-homeowners-say-air-duct-cleaning-crew-scammed-them-following-fox-5-report.amp. I am just shocked that a reputable company operates through extortion. Be ware. [/quote]
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