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Preschool and Daycare Discussion
Reply to "Pressure of online reviews"
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[quote=Anonymous]My DD recently attended a largely reviewed, highly recommended (by Yelp and Google) daycare, in a smaller section of Maryland. It was a nightmare for us. The teachers did not help her adjust, she cried from the moment I left and was still crying when I picked her up. The teachers said she didn't eat, wouldn't sleep, wouldn't play outside during the time she was there- and we tried it for 6 weeks and still nothing got better. This is our third kid going through daycare, and we've had plenty of experience adjusting to a new daycare. I feel like we know the ins and outs of how it should go, adjustment wise. But this was a disaster, and we paid for 4 weeks of tuition that we didn't use the facility because it was such a bad situation. I'd like to leave a review, but the team of people who run this facility truly seem like they will stop at nothing to take down a bad post, especially because they are "local" and have been in business for quite a while. They have infiltrated moms Facebook group pages, and post nonstop of how great they are. It changed ownership in the past few years, and I think it is poorly run, both from a daycare perspective and from a child care perspective. There are no locks on the door, there's no security, the director was non responsive when I called or emailed to see how it was going the first week, no measures in place for training staff as well as high staff turnover, I could go on. Have you ever left a review that was against the grain, even if it meant someone in you community might go full force against you? [/quote]
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