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Reply to "Post Service Survey from dealer"
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[quote=Anonymous][quote=Anonymous]They're particular with instructions because from the manufacturer's standpoint it's a 10 or nothing. For many brands like Lexus or Mercedes the service writer's compensation is based on feedback scores. For a luxury brand a service writer probably makes around $60k-$70k. So not "low wage" but if my experience went smoothly I would do them a solid and fill out the survey positively.[/quote] I had no experience. I signed the paper and grabbed my keys. Not a luxury dealer. Slowed down only when asked to lie for the sake of her cash.[/quote]
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