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Cars and Transportation
Reply to "I’ve never used Uber but I’m going to start"
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[quote=Anonymous]So many drivers work for both so I still think they're pretty comparable and, thus, interchangeable services. I've noticed that Lyft is consistently cheaper than Uber though. Recently, Uber emailed me about a promo and added the promo to my app, but when I used the promo they later said I didn't qualify for it because I wasn't directly offered it (although they emailed me about the offer directly AND put it in my app). I disputed the charge and went through 4 rounds of customer service giving me nonsensical answers about why the promo wasn't applied. In the past you'd get a quick answer and resolution. This was a literal bait and switch and still makes no sense so due to that and the consistently higher DC pricing, I'm sticking with Lyft.[/quote]
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