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Reply to "I *HATE* Apple support"
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[quote=Anonymous]I've never owned an iphone but have been helping my kid navigate the process of account recovery on his phone. He has had a new phone we want to move to but he forgot his applid and we have spent months trying to resolve the issue. He is supposed to get a notification of a time to recover his account and either he never gets the notification or when he goes and clicks the link at the correct time, it starts all over. We have spent days on the phone with apple support and have gotten nowhere. We got talked into going thru another iteration of account recovery and the 3 hour window to get it done begins at 3am Sunday. They say there is nothing they can do at every turn and with every problem we encounter. I will never own one of their pieces of crap and will never buy another for anyone in my family. It is inexplicable that we have been trapped in a dead end hampster wheel and they can do nothing to help. I don't understand how this can happen. [/quote]
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