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[quote=Anonymous]Wife cracked the screen on her phone and became very angry about it. We have damage insurance through our cell carrier so we went to the phone store to get the phone fixed.
Because wife was upset she was refusing to participate in the conversation I was having with the guy at the cell store about getting her phone fixed.
The guy looked up our family plan check our damage insurance spoke with me about calling the repair shop. After I called and set up a repair appointment the guy said that the phone needed to have the OS updated. I asked my wife is she wanted the OS updated and she walked over and handed the guy her phone. He stood next to her and started doing stuff on the phone. I watched for a minute and then I turned to look at one of the displays. As I turned back around I saw the last part of some interaction between him and my wife. She was smiling and slightly blushing. I didn't think much because right at that moment he said "all done!" It felt like a very quick OS updated because it was only a minute or two but I was preoccupied thinking about the repair appointment we just made.  As we walked out of the store she told me that he had opened some text program on her phone and started typing some messages to her and didn't not update her OS.

I turned around and walked up to the guy and asked if he had updated her OS or whether he was typing her messages behind my back. He kind of smiled and said "you won't find any messages from me." I asked for the manager. The manager was standing right there and I'm sure she overheard the interaction but instead of handling the situation immediately when I directly addressed her she made me wait for about 5 minutes while she typed on the stores ipad. I told the manager about the situation and asked if what the policy was when employees use their position and personally identifiable information obtained from their job to make advances towards women. I asked her if she, as a woman, would feel comfortable and safe if someone used her service plan to try and pick her up especially right in front of her husband. She wouldn't give a direct answer and said the situation would be addressed IF it was true.

I got all the employees business cards but I don't know how to handle the situation. I really controlled myself while I was there. I'm feeling humiliated and disrespected. This guy was late teens or early twenties.

I'm sure my wife's behavior gave this guy the impression he had an opening but her stepped out of bounds especially because he did this while at work and used his job duties as a pretext.

I'm upset with her about this but I'm more angry with him. She was being bratty but didn't intend for this to happen. He, on the other hand, knew what he was doing.

Do you think the company will do anything if I write a letter to them?

(a letter is the only recourse because men are no longer allowed to fight...)[/quote]

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