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Infertility Support and Discussion
Reply to "SG Financials -- Documents?"
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[quote=Anonymous]I feel like the financial side of things has gone downhill since they were all relocated to Rockville. The financial counselor I dealt with for my first two years of treatment (IUI/IVF/FET) was local to my particular office, and she was amazing. Very much on the ball, easy to contact, informative. We've recently returned to SG to do FETs for #2, and trying to get info from the financial people has been very challenging. There's no longer a "local" financial counselor to talk to, I can't ever get a human being on the phone, calls are never returned, and emails may go up to a week without being answered. I've been referred to 3 different financial counselors there in the past year, and it's the same story every time. Very frustrating.[/quote]
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