Reply to SG Financials -- Documents?

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Reply to "SG Financials -- Documents?"

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[quote=Anonymous]I think it depends on who you end up working with.  My billing/financial experience at SG was FANTASTIC.  So easy and clear and they were able to follow the insurance guidelines so I never got rejections.

At Dominion, the pricing was mostly clear, but they screwed up billing my insurance and cost me a cycle OOP and were SO frustrating to deal with.  Dominion's person simply ignored my insurance requirements for documentation/testing requirements until the request for coverage got rejected (which they did every time). The first time I thought maybe it was the ins company being unclear or difficult (b/c of course they can be), but after having to dig in myself it became apparent that she was just massively incompetent.  The insurance requirements were not confusing and were the same each time, but she screwed it up the same way each time.  Insurance generally won't deal directly with the patient, so it's difficult to go around the RE's billing dept and get the ins company the info they need.  [/quote]

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