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Reply to "Shutterfly—Never again."
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[quote=Anonymous]I hear you - I had to follow up with Shutterfly multiple times about both of my packages since Thanksgiving (but I did eventally receive them). I think the chat may not start until noon EST (9am PST) so maybe give that a try later on. My other tip is that the wait times on the phone seemed to be better later in the evening - like after 8pm. good luck! [/quote]
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