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Reply to "Shutterfly—Never again."
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[quote=Anonymous]Frequent Shutterfly user here. It's the fault of USPS. They are running way behind this year, though the other shippers are too. Shutterfly shoudln't give guarantees though, if they know their shippers can' tmeet them. I have a Shutterfly order that was transfered from UPS to "USPS Mail Innovations" two days ago and no update of course since then. I had another package to Europe I sent by DHL guaranteed. It got stuck in Germany and missed the guaranteed delivery date (Friday) annd instead arrived MOnday. I tried to file a claim and they (DHL) rejected it saying it was a "mechanical failure" and therefore out of their control. Well if their plane broke, that's exatcly IN their control -- they should have a backup plan if they have rickety planes! All I do now is ordre way in advance and hope things arrive roughly when they are promised.[/quote]
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