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Reply to "went to bank branch to handle several transactions & directed to online service: par for the course?"
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[quote=Anonymous]The teller cannot open an account for you. But yes, I have been stopped on my way into the bank and asked if I know about mobile deposit etc -- basically told they'd prefer I not come in for something that can be handled online. Honestly, I'd prefer to work online too but often it is not easier or you have to wait on the phone. This was BB&T which has unusually bad customer service though.[/quote]
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