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Infertility Support and Discussion
Reply to "Shady Grove Billing - Confusing!!"
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[quote=Anonymous][quote=Anonymous]My nurse told me yesterday that they are going through some sort of transition in the financial department. My original counselor is now out on maternity leave but no one told me and she has no such indication on her voice mail. So I kept leaving her voicemails not knowing what was happening. I complained to my nurse and I ended up getting a call back but the counselor was defensive. It's ridiculous. I can't believe the amount of money I'm about to shell out and I can't get reliable help from them.[/quote] They've been talking about the transition as an excuse for not knowing how much is owed since the beginning of the year. How is it still such a huge issue this many months later? Really irritating.[/quote]
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