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Kids With Special Needs and Disabilities
Reply to "OT appointment canceled last minute. Help me not be annoyed. "
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[quote=Anonymous][quote=Anonymous]Your OT is a person. I am a SP and had to cancel an IEP appointment in May because of kidney stones. The mom wrote me a terribly angry email saying she has waited months and how disappointed she was in me and our practice. It brought me to tears when I read it 25 minutes out of surgery later that day. The truth is I really value all my clients and their time.and their need for their children's assessments but I'm still a person with the occasional life emergency.[/quote] Ouch. I think it's partly that people don't know what you mean by "emergency." It could be like, I missed my flight coming back from vacation (what a doctor did after I had waited months for an appointment), which to me, falls into the category of bad planning rather than emergency or an actual personal or family emergency.[/quote]
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