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Infertility Support and Discussion
Reply to "SG Financials -- Documents?"
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[quote=Anonymous][quote=Anonymous]I had a bad experience with my SGF financial counselor as well. She gave me information over the phone that was directly contradicted not only by my insurance's evidence of coverage but also by the insurance benefits summary SGF itself gave me. Her e-mails also showed a lack of attention to detail, so I took everything she said with a grain of salt. Very frustrating since clearly some of the money we are paying is obviously paying the salaries of some of these folks who are not helpful at all [/quote] + 2. We’re lucky, we have great insurance, but the info we’re getting out of SGF is confused and confusing. I’ve asked them to only communicate with me by email and to break out our anticipated costs, explaining some of the confusing initial back and forth. Instead they’ve just stopped communicating...[/quote]
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