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Reply to "Capital One froze all my accounts"
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[quote=Anonymous]I just closed my Cap One /small business for a similar wacky reason: I’d made an under $10,000 deposit and 3 days later went in to get $4000 cash. Teller said ‘Oh this account was changed is a deposit only account.’ Incredulous and after producing all ID as I’m then sole person on account and even IF I’d changed it to not allow cash out (which I hadn’t) I of course could change it to whatever I wanted. After bringing over manager/making calls they eventually ‘let’ me have my money. As I was waiting for first bit of cash I wrote a second check for the balance of my account (another $14,000) so gladly quit Cap Ine but nervously drove home with $18,000 in cash. I’ve been too busy still to open new account - and felt I had to tell my DH where I’d stashed the cash in case something happened. Capital One has terrible customer service and arbitrary fraud rules [/quote]
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