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Reply to "new manager - resources for handling difficult employees?"
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[quote=Anonymous]You need to find out from your boss how much authority you have. Because you don't want to threaten something you can't follow through on. If you have the authority, I'd pull him in towards the end of the day and say "Dave, your work is fantastic. You know that. But your attitude is terrible. As you probably know from kindergarten, the ability to get along with others is a true skill. Are you aware that SEVEN of your coworkers have complained about your attitude and the way you talk to them?" Then I'd talk about how people do what they have to, but they go above and beyond when they like you and are happy to help you. Then I'd give him the two or three most offensive things he's doing that piss people off and ask him to work on those. [/quote]
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