Reply to new manager - resources for handling difficult employees?

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[quote=Anonymous]Is there any training that you can take?  That will jumpstart you.

Also try to get another manager with experience to mentor/counsel you.  It will help a lot.

You need to talk to him about his performance/conduct and then follow up in an email.  Meet with him one on one regularly.  Suck it up and document everything.  But don't just do him, you'll have to document your team.  Otherwise it looks like you're going after him.

Set up an XL with a sheet for each person. When they do something good, quickly note it (date, what it was).  When something goes wrong, note that as well.  This will be useful at annual evaluation time.

You'll need the documentation if you have to rate him-- he'll want an outstanding, probably got one all along.  If you try to give him something less you'll need to have written documentation to back up your view point.

Find what he's good at, figure out a way so that he doesn't have to interact a lot with other team members.  Play to his strengths.  Good luck, it all totally sucks.  
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