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Travel Discussion
Reply to "My Expedia phone call adventure"
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[quote=Anonymous][quote=Anonymous]Canceling the return portion of a r/t ticket before you have flown the outbound always cancels the entire itinerary. You should have waited until you already had flown the first segment if that's what you wanted to do. The higher fare quotevwas because the agent was repricing the entire itinerary when you asked for the change (before flying the outbound) and the outbound now is higher. That's why you're getting the same quote when you try to rebook. It might be confusing, but those are standard airline rules. If you think you will change the return before you fly, then you should book two one-ways. [/quote] Hi. Well, I guess I expect the agent to tell me what will happen. SHE was the one who said I could cancel just the return ticket and get a voucher for $178. And SHE was the one who also saw a one way ticket was $190. Anyway, after 2 hours they rebooked everything and gave me the earlier flight without any fee. The supervisor was very apologetic. So, ultimately, I feel they tried to resolve the mistake they made But lesson learned. I will not book through Expedia again. (and yes, PP, I will now know to cancel the return portion only after I have flown the first leg).[/quote]
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