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Beauty and Fashion
Reply to "Nordstrom online sucks - just a vent"
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[quote=Anonymous]I was waiting and waiting for an order from Rack--the website said the order had a shipping label but there was never any new info on where the package was. I called and they cancelled that order (said it was "lost" and I had to re-order the items). They did give me free two day shipping on the re-order. A week later (yesterday) the original package showed up and now I guess I have to deal with that...not impressed. Why're also annoying because if you opt out of their marketing emails they won't send you emails about your order, you have to go on the website to check the status. [/quote]
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