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[quote=Anonymous]You should coach your direct report, Valerie's supervisor, about how to document this issue and some strategies on how to deal with Valerie. Maybe she needs training or mediation or something. It doesn't sound like her direct supervisor has done enough. I would not call Valerie in yourself until you've exhausted all options by working with her supervisor. If staff come to you about an incident with Valerie, ask them if they've reported this to their director supervisor and if not, encourage them to do so. I think you'd be causing more problems (of a different kind) by dealing with this yourself instead of working through your direct report. [/quote]
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