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Reply to "How to answer pre-interview screening questions?"
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[quote=Anonymous]I struggle with the screening questions such as "There are times that rules and regulations need to be stretched by employees in order to deliver a company’s goal or mission." And then you answer agree, disagree or neutral. I'm not sure what they are looking for in an answer and might be over thinking it. To me it depends on the details in general I think you've got to follow the rules and regs, but lets say you have a customer on the phone at 5:57pm and things are supposed to close at 6 you know it's going to take at least 5 minutes to handle the client, but to me it's better to service that potential customer properly than cut them off at 6. See what I mean? Can anyone direct me to resources to figure this out? [/quote]
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