Reply to Eldery Parents Ripped Off By Scam Contractor

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[quote=Anonymous][quote=Anonymous]Contact both the sub and main contractor, refuse to pay the balance if there is one, and threaten with a lawsuit if repairs are not made. You have to hit hard from the get-go, OP, these people are used to complaints.

In the future, what you must teach your parents is to:

1. hire highly reputable and recommended people. In Montgomery County, there's a annual catalogue called "Best Picks Report" which lists the most touted contractors. I have consistently had great experiences with workers in that report.

2. write a contract where payments are made in increments after each deliverable, and where a significant part of the balance is paid upon completion and inspection of the work. The contractor will have less incentive to walk away from a bad job. 
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Thank you. I will suggest to them they contact both parties - and especially fold in the main contractor.

And you're right, of course, on the two reminder "lessons" for my parents. Until now, my parents exercised the very thing you say - they hired people from Consumer Checkbook (as I have....excellent resource) and did not pay in full prior to satisfaction with the completed job. This time was different, and I suspect it is partially (or primarily) a result of increasing age (90 & 91). I've gone over this with them and they say they will not make the same mistake, but I'm not completely assured (especially with the gullible parent). Ah. The challenges of elderly parents (although I am very, VERY grateful to still have them both).

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