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Reply to "Is this a normal Airbnb experience?"
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[quote=Anonymous]I have used Airbnb a couple of times before, each time renting an entire house or apartment. I am currently renting a two bedroom apartment and it seems weird, so I'm interested in others' experiences with Airbnb. At this apartment, when we showed up it was as if the owner had just left. It was neat and pretty clean but clearly had not been professionally cleaned. The kitchen trash had been emptied, but the laundry room trash was full and there was a q-tip in the bathroom trash. The bathmat was also clearly not freshly laundered and there was hair on the both bathroom floors. It wasn't a disgusting level of unclean, just not a professional level of clean. I also wasn't convinced the bed linens were freshly laundered so I ended up doing that (as well as vacuuming) after we arrived. The other maybe weird thing is that the owner did not secure her personal items at all. We are staying for a week, and we have nowhere to put away our clothes because the dresser and closets are full of the owner's clothes, including her underwear! She left her jewelry sitting on top of the dresser. Her prescription sleeping pills are visible as soon as you open a kitchen cabinet, and her personal mail is in the silverware drawer. Is it normal when you rent out a whole house or apartment through Airbnb for the owner's stuff to be everywhere like this? When I texted the owner about the bathroom trash not being emptied and the bathmat being dirty, she responded, "it's not a hotel." Is that right? Is Airbnb not supposed to be basically like a hotel, particularly when you pay to rent an entire place? The places we have rented in the past through Airbnb have been basically like vacation rental houses or hotels. FWIW, we are paying $200/night for a basic 2BR/2BA in an inexpensive city where a nice hotel room goes for maybe $110/night. [/quote]
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