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[quote=Anonymous]I am a second time egg donor and am using Shady Grove for my second experience (my first was done at a lovely boutique practice).  I have been extremely disappointed with Shady Grove particularly in their customer service and factory environment.  I was scolded by one of the nurses who was taking my blood for having my cell phone in my hand.  The front desk was also very rude.  The social worker that interviewed me was abrasive and I felt attacked by her on the phone when she was grilling me on some of my answers.

Show a little appreciation Shady Grove administration, being a donor is NOT easy.  I am a full-time graduate student who also works and would appreciate a little respect and understanding going through the process!  I would not recommend Shady Grove to anyone considering egg donation.  You will not feel like an individual at this facility and the mood in the waiting room is incredibly depressing.  You almost forget what a wonderful gift you are giving to a very deserving family.
       Rachael S[/quote]

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