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[quote=Anonymous]I worked at a fairly high-end store in college. These are pretty obvious if you think about it, but:

- Assume everything is filthy. It falls on the floor, gets ground into the dust on the gross stockroom floor that no one cleans, and gets tried on by who knows how many people. Always wash clothes before you wear them.

- Sales associates have pretty wide discretion (at least at some stores). Be nice to the person who's ringing you up, make small talk, etc. Obviously I couldn't do this all the time, but if a customer was super nice, I'd do what I could for them. E.g. notice a loose thread or tiny issue with their garment and preemptively offer a 40% damage discount, pass out 20% off cards (we got them to give out to loyal customers), would offer a 20-30% "customer service" discount if they had been waiting in line for a few extra minutes, would honor a promotion that expired the day before, waive shipping charges, etc. For people who were mean or even just average, I'd follow store policy to the letter. Be nice, it's easy and can pay off.[/quote]

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