For a pre-graduation breakfast today, I paid a $2 delivery fee plus a $12 service fee plus a $20 tip on an $80 order that came from 1.5 miles away. I won’t be doing this again, but I’m curious about the service fee (no problem with the tip). Is this something relatively new? (We don’t use GrubHub often.) |
No, it’s not new. You’re paying for the convenience: plain and simple. Grubhub has to make money somehow, so they charge service fees on top of taking a certain percentage of the restaurant’s sales. |
It’s bullshit |
This. Go pick up the food if you don't want to pay the convenience fees. And these fees have always been around in various food delivery apps and websites for nearly 2 decades. |
Yup last-minute door-to-door delivery is expensive. |
We really got turned off of this during the pandemic and called the restaurants directly tonordwr takeout. Saved us money and they received everything they charged for. |