
Remove the first sentence about your daughter being amazing (it's off-putting and amazingness doesn't matter). Replace it with a statement of intent. I am contacting you to express our disagreement with your decision about our child and to ask for a refund.
Although the details you provided are important, you don't mention the cost until the end at which point they may have stopped reading having gotten the gist. Always be straight and direct! |
But they said they didn’t have “one to one” supervision for her. That’s the hold up. It even says in your medical report that she needs checkins. They decided they don’t have someone available to do that frequently. Sounds like they understood and made a decision about her camp future. You just don’t agree since it’s not in your favor. |
Did you break your nose by hitting yourself in the face? Or did the ball or someone else’s body do that? |
When a kid is cleared to return to something they don’t have a report that takes 5 minutes to read. They get a one line note that says “cleared to return”. I don’t think OP got clearance. |
Right. OP tried to give them something that said “cleared” as long as several suggestions from the counselor were implemented. That’s not what the camp was looking for. |
Many camps want the clearance to be faxed from a Dr.’s office or a release of info signed because they have concerns that parents are withholding information.
OP isn’t being clear on what her daughter answered that led the camp to call EMT’s and call parents to take her home. If it had merely been barely visible scratches and nothing alarming was said there is no way a camp is going to call 911 for EMT’s to come. Clearly OP’s daughter said something concerning. After OP was sent home and the director spoke to the parents to say they need clearance most likely the camp director investigated and more concerns were found. |
+100 Do exactly as this poster instructs. |
It sounds like there was miscommunication on both sides. Is it possible to obtain camp records? Schools are obligated to honor requests for records. Camp records might be the only way to figure out what really happened. |
If anything, you may get a credit, but I doubt they will be giving you money back, especially if your daughter received some aid to attend.
My daughter missed 3 days of a week long camp due to illness - as in she needed emergency surgery. The camp gave me a credit towards the next year. I don’t think they had to do it, but I asked nicely. Your email comes off as if the camp is 100% in the wrong and I just don’t agree when the camp is responsible for ALL of the campers. It is not fair to the counselors or other campers to have an attendee commit acts that are viewed as harmful and make statements about wellbeing. And yes, in this case, it is the camps feelings about these things that matter. |
Except she said the camp didn't even look at the doctor's note at all. |
This. None of OP's facts matter. The camp wouldn't have called EMS unless they thought it went above and beyond normal camp medical issues. That means they were concerned. Perhaps at the pick up time, the camp legitimately thought that OP's daughter could come back with clearance. And then a day went by and the camp administration talked to the counselors and presumably learned more of what went down, and on further reflection, they didn't think they wanted the OP's daughter to come back. They didn't have to read the clearance report (whether it was one sentence or 5 pages); they'd decided they couldn't support the OP's daughter. Maybe it was something as simple as, they got around to talking to other kids in the cabin, and a bunch of them expressed real fear about the incident. That's a good enough reason to not have the OP's daughter back, even if a doctor medically cleared her to say she wasn't at risk of further harm to herself. |
Doesn't matter. They don't owe the OP this. They decided they couldn't support the daughter, even if she was "cleared". |
But then how would they know she needed 1:1 care due to frequent checkins? OPs omitting certain details to bolster her case here as if if anyone here has the power to change her situaiton. |
Their camp staff decided she needed 1:1 care without waiting to know the results of her medical and counseling appts. |
+1 |