Am I obligated to pay if it was never discussed and there’s no bill, just a request?

Anonymous
I would definitely NOT ignore it. Regardless of whether or not you actually owe the money, THEY think you do and if you ignore it and it gets sent to collections, it's such a pain to deal with. It's easier to figure it out now than to wait and unravel the hell that is dealing with a collections company.

Write them back, tell them you weren't aware of an initial consult fee and ask for clarification. They may direct you to where it's written that it's something you need to pay or they may produce something you signed that says you owe the money. Either way, it'll give you the answer you're looking for.

I know you're hoping to just ignore it and it'll go away but that's a risky game to play, especially if you plan to use them later for your child's actual neuropsych testing.
Anonymous
My mom was charged a bogus “consultation” fee with the doctor. It was not discussed and they were not upfront about the charge. She called the office and had it removed.

Don’t ignore it, talk to the office manager.
Anonymous
I think the initial consult counts as part of the testing process. They gather information from you that helps guide the choice of test and contributes to the diagnosis.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Did they provide a service? It sounds like they did with an "initial consult." Did you assume this was free? Why would you have assumed that?


If they didn’t disclose it, that would be the correct assumption. Agree with the PP that said double check fine print. If it goes to collections you request the document you signed agreeing to the fee.


Really? You think professionals give away their services for free? I'd assume there would be a bill unless informed otherwise.


A lot of professions - lawyers, some doctors, financial advisors - actually meet with you for free to discuss their services, pricing, etc. before you sign on. So, yes, it's fair to assume that the initial consult is free.
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