AirBNB should I write a review?
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Anonymous
| Ok so once I stayed in an airbnb cabin where the toilet was on the back porch outside (with no door or anything, in full view of the main house) and there were goats inside the cabin when we arrived and they had pooped all over the floor. I was surprised to see that all of the recent renters had rated the place as SPARKLING CLEAN!! Ugh. I try not to give negative reviews but do answer the questionnaire at the end. |
Anonymous
Oh have you created a superior method of booking a vacation home for a good price? I would love to use it. 😂 |
Anonymous
Yes rent from a reputable rental/property management company or hotel. |
Anonymous
There are none in many of the wonderful places I like to visit. |
Anonymous
| This is op. I totally should have asked for the cleaning fee to be waived. I guess it's probably too late now since the trip is over. In general, I like to leave reviews if it will be helpful to future travelers, but I don't think anything I'd want to say would be that helpful. |
Anonymous
Same here! And also the options offered on Airbnb plus cost make it the best option. Never had a bad experience yet after nearly ten years of using them so I am not sure why I would stop using them. |
Anonymous
| If my stay is generally good (meaning no major problems) and the host is generally responsive, I don't leave a review outlining the negative. I just send a private message to the host with suggestions and concerns. |
Anonymous
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I’m in the same boat OP. I’m not going to put anything negative in the review. I tell you what though, I will read the reviews carefully and ask questions and look closely at the pictures next time I rent.
Also I will check VRBO (owned by Expedia) and other local rental sites. Airbnb isn’t the only rentals platform. |
Anonymous
The ONLY BAD review that can impact you as a guest are: 1) mentioining a resolution case in the body of your review ( automatic delete of your review by airbnb) 2)- as another person said- you personalize your criticism and open the door to the host claiming that you used a racial slur or attacked them in some perjorative way. 3) Asking for a discount prior to writing a bad review:Bad hosts are also not above submitting fake texts ( claiming they are from you) extorting a discount in return for not writing a bad review- this will get your account possibly suspended Just write a short, facts only review and don't ask for any discount. AND DON'T respond if host offers to discount in return for you editing your review. What others have written is very true on Bad hosts stay in the system because people are afraid to write accurate reviews. Keep in mind, AirBnb is not ispected or regulated in any way - unlike a hotel - and the only check against horrendous public safety issued is the bad review. AirBnB SEC filing is an interesting reveal - just read their mandated risk disclosure that outlines how their business is losing money and the only way to become profitable is to continue to add hosts, add properties and add renters- THAT is only possible if NO HOST gets dropped from the program from say the normal process of renters self avoiding negatively reviewed properties: https://www.sec.gov/Archives/edgar/data/1559720/000119312520294801/d81668ds1.htm Think about THAT before you trust AirBnB to police itself |
Anonymous
But when no one wants to put anything negative in their reviews, then it doesn’t matter how “carefully” you read them!! |
Anonymous
Anyone trying to evaulate an AirBnb based on reviews should also make sure the prior reviewers appear real: To decide for yourself if prior reviews aren't fake, click on the prior review face/ icon and look for possible fake profile/ fake review tell tale signs: 1)Most of the prior guests have been a member since 2012 or something, but in those 9 years they have only stayed at 1 PLACE: your host's AirBnB 2) Reverse image search of the " guest profile" shows its a stock image from Linkedin assigned to a person with a different name in another part of the world 3) multiple reviews from same city and MOST of the reviewers are HOSTS themselves ( 40 reviews of them as a HOST and only 1 REVIEW of them as a guest AND THIS one review is at THE property you are looking at 4) Reverse Image search of the photos of the AirBnB lead back to stock photos from a online furniture catalogue |
Anonymous
You don't think you could say anything that would help a potential guest evaluate the property? You said that when you arrived, there were dirty dishes in the cabinets, the house smelled smoky and 1/3 of the lightbulbs were blown. So, if you had read a review that mentioned all of this would you have rented the place? |
Anonymous
Not too late. |
Anonymous
| NP here - a host and traveler. The traveler will not be penalized for not leaving a review. If you leave a review, be factual. If you still feel weird writing a public review and tarnishing the host's rating, you could also write him directly and explain that you're not leaving a public review because -- and explain what you've posted here. Also, the host is probably not the one pushing out the review reminders. I believe that's automated by the platform. |
Anonymous
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I'm an AirBNB host and here is the reality. We aren't professionals in the hospitality business. We aren't a big business with 3 maids on staff. Of a maid doesn't show or misses something the guest will discover it before we do!
With that in mind - all of these are forgivable. Agreed that you should have gotten your cleaning fee or part of it back. The host needs to get an ozone machine for smoke smells when that happens. If the place wasn't grossly misrepresented it doesn't warrant a super negative review. |