Synergy/Canvas--am I stupid?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

I've tried this on my PC. It only works on my kid's computer.

I can login this way on my PC, so it can be done. But you have to be logged into chrome using your child’s MCPS profile (not your own profile using your gmail).

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

I've tried this on my PC. It only works on my kid's computer.

I can login this way on my PC, so it can be done. But you have to be logged into chrome using your child’s MCPS profile (not your own profile using your gmail).

That is one of the most frustrating things about this to me as a parent and as someone in Tech super annoying because it reeks of terrible permissioning and security practices. The parents login should be read-only or allow for only writing comments on things for students and teacher to see. Parents shouldn't be logging in as their students.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

I've tried this on my PC. It only works on my kid's computer.

I can login this way on my PC, so it can be done. But you have to be logged into chrome using your child’s MCPS profile (not your own profile using your gmail).

That is one of the most frustrating things about this to me as a parent and as someone in Tech super annoying because it reeks of terrible permissioning and security practices. The parents login should be read-only or allow for only writing comments on things for students and teacher to see. Parents shouldn't be logging in as their students.

Yep. I login as my kid because I get error messages when I can't see classroom content when I login under Parentvue. But it's a bed set of MCPS systems and bad practices, and there's been umpteen threads on this on the MCPS forum, yet there's no sign that anyone in MCPS central office has this on their list of priorities.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

I've tried this on my PC. It only works on my kid's computer.

I can login this way on my PC, so it can be done. But you have to be logged into chrome using your child’s MCPS profile (not your own profile using your gmail).

That is one of the most frustrating things about this to me as a parent and as someone in Tech super annoying because it reeks of terrible permissioning and security practices. The parents login should be read-only or allow for only writing comments on things for students and teacher to see. Parents shouldn't be logging in as their students.

PP you responded to and I agree - but it’s the only way for me to see what my kid is doing (or not doing as the case sometimes iron my kid).