Aspen - “account expired”?

Anonymous
Both I and my spouse are getting an error message stating that our aspen accounts are expired. Are others experiencing this? I was able to log in successfully several days ago. I’m wondering if Aspen is offline - maybe related to the end of term 1?
Anonymous
Me too. And my kid said no grades were updated yesterday, even though grades were entered on Canvas.
Anonymous
Same. I had last logged in yesterday and saw that some grades had been posted, so this seems like a fairly recent issue.
Anonymous
Same here - expired. But I was able to log in with my kid's account.
Anonymous
Same
Anonymous
Same. Sounds like a system problem.
Anonymous
OP here - thanks for the advice to log in with your kid's account. That worked for me too - although as others mentioned, grades do not appear to have been updated.
Anonymous
Is it correct that teachers have up to 12 days after the end of term date to post the final grade?
Anonymous
It's working again. Although my kid's grades weren't updated at all, so I'm guessing the system was down for teachers too.
Anonymous
Anonymous wrote:Is it correct that teachers have up to 12 days after the end of term date to post the final grade?


Teachers have five work days to post final grades. I think that would be next Monday afternoon.
Anonymous
Anonymous wrote:Is it correct that teachers have up to 12 days after the end of term date to post the final grade?


Grades are due by November 12th for all teachers. (Some schools may encourage before.) I think the date feels slightly longer than normal because of the half day wellness day Monday and then Veteran's Day is on Tuesday next week.
Anonymous
My school attendance admin reset my Aspen account and sent me a temporary password. Worked just fine.
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