Synergy/Canvas--am I stupid?

[Anonymous]

Are there parents out there who can actually see anything? I get notifications about Canvas, but can almost never get in. Every onece in a blue moon it works and I can see my kid's stuff. Is it just me? I'm sure the county has me pegged as an uninvolved, disengaged parent. Meanwhile the technology just never freaking works for me! And because all work is in Canvas, it's not like my kid is bringing me anything home to look at. It's beyond annoying.

[Anonymous]

You have to start from Parent Vue, and once logged in there go to Parent Resources, then myMCPS classroom.

[Anonymous]

I can get in to it but never from my phone. It is a super irritating system.

[Anonymous]

Just get your kid’s password and log in through their account. I can never get the parent account to work.

[Anonymous]

Connecting through Parentvue works fine for me. But there are differences from teacher to teacher within Canvas itself in terms of what is available to see.

[Anonymous]

It’s definitely worth learning how to use parentvue and canvass thriving mymcps —/ but those notices are never anything important. But by MS and HS it’s important to know how to at least use parentvue.

[Anonymous]

I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

[Anonymous]

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

[Anonymous]

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

[Anonymous]

I get in fine. Once I'm in it's an absolute cluster#&@ trying to find anything since every teacher has to invent their own system for where they put classwork, the calendar (if they have one) files, etc.

[Anonymous]

Anonymous wrote:I get in fine. Once I'm in it's an absolute cluster#&@ trying to find anything since every teacher has to invent their own system for where they put classwork, the calendar (if they have one) files, etc.

+1. Principals need to implement standardized Canvas pages. It would help everyone to have consistency.

[Anonymous]

Synergy/Canvas is what frustrates me most as a parent about MCPS. It’s probably the easiest problem MCPS has that could be fixed with $.

[Anonymous]

It's a mess, but there are some old threads that can walk you through it.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I can get into parentvue and get emails w grades. Have never gotten into Canvas successfully.

OP you’re not alone. I’ve tried for this whole year to get into McPS classroom using my parent credentials and always get error messages about how I must log out of Synergy to do this.

My spouse and I have tried on 3 different laptops, 2 different mobile phones, from our homes, from our offices, with and without VPNs.

We have given up and followed the advice other MCPS parents which was to log in as our child using their credentials. That works but only on the MCPS laptop.

I hate this stupid MCPS computer system mess. My kid hates it too. The dashboard doesn’t work well and he says some of his teachers don’t understand how to use Grade book and his grades are constantly shifting around as the teacher fixes the 0s they gave the students.

We moved to McPS from another state and I feel like I took for granted never having to think about how to get information on my child. The system just…worked. Here I’ve been over every inch of the MCPS webpage and still can’t get past the error messages

We moved from a different state snd it

You can do it on your own laptop in Chrome if you log into the child's MCPS profile. This works on my Mac.

This is better than trying to use the parent interface.

I've tried this on my PC. It only works on my kid's computer.