Will no longer shop at Giant- annoying checkout machine

[Anonymous]

Anonymous wrote:I agree op we stopped going there a few weeks ago when they did this and also blocked the doors going in and out it's a total fire hazard and horrible inconvenient to walk all the way around to the other doors clear across the massive store.

LOL. First World Problems.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I don’t even like giant and I go there all the time for the self scan. So fast unless it’s random audit day.

Can you explain what “random audit” means?

They check everything in your cart. Given how long it takes, I would just leave once I was flagged

How do you spell “false imprisonment” and “kidnapping?”

How melodramatic of you. Are you a “Libertarian?”

[Anonymous]

Anonymous wrote:

Anonymous wrote:Why are you guys shopping in person? Get curbside or delivery.

Because we're not lazy.

No, you just like to whine and complain.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Just leave. Let the store have to discard all of the perishables and restock all of the non-perishables.

This is the way.

And all the accrued loss is passed on to us paying (honest) consumers via higher grocery prices bc of theft and people like you.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

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Anonymous wrote:It's not just Giant. I live in Frederick County and shop at Weiss and Giant (and a few others) and the same thing happens. I see red every time the damn machine tries to hurry me or tells me to place the scanned items in the bag.

Just leave. Let the store have to discard all of the perishables and restock all of the non-perishables. If enough people do this, they'll fix the machines

h

Your tantrums change nothing, but hey, they make you feel good and that’s what’s important.

Why are you on here caping so hard for crooked-ass Giant?

I have no opinion on Giant one way or the other. I just loathe (and laugh at) lazy people whining “OMG briiiiiing back the cashiiiiieeerrrrs.”

[Anonymous]

It is the worst - every Giant every where is a nightmare.

[Anonymous]

Anonymous wrote:

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Anonymous wrote:Just use their handheld scanner as you shop and go through the self checkout. It's super quick.

I've seen people do this but never figured out how it works exactly. Can someone explain it in more detail?

You scan your Giant card when you pick up the scanner. Then you scan (and bag) your groceries while you shop around the store. When you're ready to check out, you push a button on the scanner and it pops up a barcode that you then scan at the self-checkout. It pulls your whole order up on the screen quickly and you proceed to pay as normal. It's super easy.

I heard you have to have an ID to activate it now, is that true? I tried scanning the barcode on my phone/on the Giant app and it wouldn't let me.

I have not needed an ID, no. I use my Giant card that's on my keyring (I haven't tried it with the mobile app card).

NP. Yay, yet another app to load. Some of us loathe everything having to be done via app. Oh well, we know we're in the minority but it's just another thing that adds to the suckiness of the shopping experience.

I literally said I don't use the app. I use the physical plastic card on my keyring. I don't have the app.

[Anonymous]

It’s so weird to me that there are people on this thread defending companies increasingly shoving their service onto the customer. How bored would have to be to troll a grocery store thread?

[Anonymous]

http://robertdyer.blogspot.com/2023/04/giant-limiting-self-checkout-to-20.html

It's done due to crime. You think Giant really wants to make the self-checkout experience more annoying for customers? They have to, because of theft and no prosecution by the district attorneys.

[Anonymous]

I just go to Whole Foods.

[Anonymous]

Anonymous wrote:It is the worst - every Giant every where is a nightmare.

This is OP. I honestly used to love Giant. I grew up in the DMV and my family always shopped there. But I’ve reached my limit. Yes, I know this is a “first world problem” but we have to eat and we have to buy food so I’m going to start looking for more convenient options.

[Anonymous]

Anonymous wrote:I wish they'd give me a 10% discount for checking out and bagging my own groceries . Saving them time and money and all...

This is why I never pay .05 for each bag. No way in hell I’m paying for the privilege of ringing my own groceries.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I agree op we stopped going there a few weeks ago when they did this and also blocked the doors going in and out it's a total fire hazard and horrible inconvenient to walk all the way around to the other doors clear across the massive store.

I have not seen any of this stuff about blocking the doors at my Giants (Arlington/Falls Church/McLean). Where is this happening?

McLean Giant had one entrance completely locked down up until recently (side by CVS). Oakton Giant only has one entrance open and other permanently closed.

[Anonymous]

Anonymous wrote:I’m done shopping at Giant Food. I’m fed up with their checkout process. The checkout lanes that have cashiers are too slow and long. The self-checkout lanes are now “20 items or less.” And the few regular self-checkout machines are so ridiculously annoying. The machine is constantly telling me to place the item in the checkout area when it’s already there! I’m done.

Cathedral Commons and Westbard are beyond annoying - definitely worse than before, perhaps due to software update. Yesterday, I told that staff "monitor" that the machines are so maddening they're lucky I don't put a sledge hammer "in the bagging area"... He smirked knowingly.

(Imagine working that shift and having to listen to that all day. Living hell.)

[Anonymous]

Anonymous wrote:Pay yourself at the self checkout. That's what I do.

I take one or two expensive items per trip (usually 3 trips a week) and I simply don't scan it. Yesterday I walked with $22 of Peets coffee beans for free. Last week I didn't scan $16 of British Cheddar.

If they want me to bring my own bags, check myalf out, pack all my things, they can either adjust price to account for my labor or I will.

I love it! Screw ‘em.