Instacart shoppers are SO BAD

[Anonymous]

I have had the WORST experience with instacart shoppers. And so many delivery people as of late. I live in an apartment complex and so many of them call to ask me to go down to the front to help them because they dont feel like bringing the groceries up. Isn't that the whole point of paying more for this service? The last time the lady had me grab a cart from our cart room and then walk out to her car to get the items. I'm just blown away by the incompetence of all these people- they frequently get items wrong too. I know it's a convenience service, but we pay more for it and it's so, so, so bad. Is this a collective thing or just where I live (Florida)?

[Anonymous]

How much are you tipping?

[Anonymous]

+1
Their workforce is bottom of the barrel. Don't bother to look for requested items. I decided it wasn't worth the "convenience" and abandoned this option.

[Anonymous]

Anonymous wrote:How much are you tipping?

I usually set the tip at about $10 for like $150 worth of stuff. Lately I've been cutting it down when the items come completely horrible, with half the items missing or me being forced to go out to the street to get them. I bump up the tip for great service but lately that rarely happens and it's mostly a win if I can just get functional service

[Anonymous]

Anonymous wrote:+1
Their workforce is bottom of the barrel. Don't bother to look for requested items. I decided it wasn't worth the "convenience" and abandoned this option.

I think I might abandon it. I used to do Prime and it was much, much better (although still not great). But at least the shoppers didnt seem hopped up on drugs

[Anonymous]

Anonymous wrote:

Anonymous wrote:How much are you tipping?

I usually set the tip at about $10 for like $150 worth of stuff. Lately I've been cutting it down when the items come completely horrible, with half the items missing or me being forced to go out to the street to get them. I bump up the tip for great service but lately that rarely happens and it's mostly a win if I can just get functional service

So not even 10% of the order. No wonder you’re getting such crap service. Set the tip properly from the start of the order so that the person is motivated. You’re scraping the bottom of the barrel because of your own cheapness.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:How much are you tipping?

I usually set the tip at about $10 for like $150 worth of stuff. Lately I've been cutting it down when the items come completely horrible, with half the items missing or me being forced to go out to the street to get them. I bump up the tip for great service but lately that rarely happens and it's mostly a win if I can just get functional service

So not even 10% of the order. No wonder you’re getting such crap service. Set the tip properly from the start of the order so that the person is motivated. You’re scraping the bottom of the barrel because of your own cheapness.

Well it's actually above the minimum request, and this is not exactly going out to Per Se for a night on the town. Instacart shoppers are paid hourly in addition to tips, and like I said, mine is on the more generous side. Have you ever used this service before?

[Anonymous]

They should not have to go up and it’s not unreasonable to meet them at the entrance. You are not tipping much.

[Anonymous]

Go to the store and get your own food.

[Anonymous]

Anonymous wrote:They should not have to go up and it’s not unreasonable to meet them at the entrance. You are not tipping much.

Well, according to the service, they should, and that's the whole point of it, lol. If you've never used it yourself, no need to weigh in. We certainly need any boomer clueless opinions about things they are too old for and know nothing about.

[Anonymous]

Anonymous wrote:Go to the store and get your own food.

And so the service will go out of business?

[Anonymous]

I don’t get why you would use them if you aren’t disabled or immune compromised. I go on Sunday 15 min there, 20 min in store, 15 min home all less than an hour. Why is this so hard for people?

[Anonymous]

Anonymous wrote:I don’t get why you would use them if you aren’t disabled or immune compromised. I go on Sunday 15 min there, 20 min in store, 15 min home all less than an hour. Why is this so hard for people?

Because I want to and am a busy person with a busy schedule. Why is that so hard for you to understand?

[Anonymous]

Anonymous wrote:I don’t get why you would use them if you aren’t disabled or immune compromised. I go on Sunday 15 min there, 20 min in store, 15 min home all less than an hour. Why is this so hard for people?

+1. People are lazy and don't want to do anything for themselves. I have no sympathy for the instacart complainers.

[Anonymous]

Anonymous wrote:

Anonymous wrote:How much are you tipping?

I usually set the tip at about $10 for like $150 worth of stuff. Lately I've been cutting it down when the items come completely horrible, with half the items missing or me being forced to go out to the street to get them. I bump up the tip for great service but lately that rarely happens and it's mostly a win if I can just get functional service

Wow. I live in a house and wounding tip that much on $50. No wonder you are getting bottom of the barrel.