Panera systems down for the last couple of days.

Anonymous
I’m kind of surprised that this hasn’t hit the national news, but Panera’s systems including their app has been down for the last couple of days and are still down. They haven’t stated the cause, but the length of the downtime suggests to me some sort of ransomware issue. If it was a system update problem they could have rolled back to an earlier version of things.

https://svdaily.com/2024/03/24/panera-bread-hit-by-massive-national-outage/
Anonymous
Their customer support phone system also is down. Gotta say, though, I visited my local Panera today and it was smooth sailing. I'm used to ordering on the app, so did have to wait in line, but other than that, everything went great.
Anonymous
Anonymous wrote:Their customer support phone system also is down. Gotta say, though, I visited my local Panera today and it was smooth sailing. I'm used to ordering on the app, so did have to wait in line, but other than that, everything went great.


Good to hear! I usually do the app but it’s been down so I’m skipping it until it’s all fixed. It just seems like a really long time to be down.
Anonymous
2 days of Americans eating well.
Anonymous
What do y’all order at Panera?
I practically never go there
Anonymous
tuna sandwich on focacchia obcessed
Anonymous
While traveling this weekend for a soccer tournament, we stopped at Panera. The line was so long that I thought I’d order on my phone but the app was down. And service was slower than usual. This explains it. I will say that I’m impressed with the employees who kept things running.
Anonymous
Anonymous wrote:tuna sandwich on focacchia obcessed


My go to!
Anonymous

PPs, there's a lot of toxic mercury in tuna. It accumulates in your body and the heavy metal has been linked to cancer. I hope you're not eating it regularly.
Anonymous
Anonymous wrote:What do y’all order at Panera?
I practically never go there


Napa chicken salad

Autumn squash soup
Anonymous
Yeah, I'm shocked it's not a national story. It's been down a really long time. Wonder what's going on?
Anonymous
Fuji apple chicken salad.

And it looks like their entire website is down.
Anonymous
Anonymous wrote:2 days of Americans eating well.


Ha ha!
Anonymous
Our Panera has been terrible since Covid.
Anonymous
Anonymous wrote:Fuji apple chicken salad.

And it looks like their entire website is down.

That salad and the chicken and wild rice soup.
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