Anonymous wrote:Anonymous wrote:Interesting. We purchased last year and our agent strongly discouraged Navy Federal for the same reasons but had no problem with us going with USAA (even though he strongly pushed a local lender). We closed in 30 days and had zero issues.
+1 Same, but we had heard bad things about USAA's mortgage services, even though everything else is fantastic, so we steered clear. We went with Navy Federal over the advice of our realtor for a number of reasons, but mainly because they had the lowest rates at the time. We also closed in 30 days and there were zero issues. They were responsive, efficient, and delivered everything to the title company the day before we closed. I honestly think it depends on the people you end up working with though.
Anonymous wrote:Interesting. We purchased last year and our agent strongly discouraged Navy Federal for the same reasons but had no problem with us going with USAA (even though he strongly pushed a local lender). We closed in 30 days and had zero issues.
Anonymous wrote:Interesting. We purchased last year and our agent strongly discouraged Navy Federal for the same reasons but had no problem with us going with USAA (even though he strongly pushed a local lender). We closed in 30 days and had zero issues.
Anonymous wrote:Interesting. We purchased last year and our agent strongly discouraged Navy Federal for the same reasons but had no problem with us going with USAA (even though he strongly pushed a local lender). We closed in 30 days and had zero issues.
Anonymous wrote:It sounds like the agent you interviewed may have had another bank they wanted you to use. So they are trying to steer you away from USAA (or whatever other bank that isn’t their buddy or affiliated organization). I’d stay with USAA but steer clear of that agent. Side note, I’ve always found Penfed to have the best rates.